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Refund Policy

REFUNDS & RETURNS POLICY

Refunds for NCEExamPrep products are only given under the following circumstances:

  • The student/user did not access any portion of the online course AND the student/user requests a refund in writing via email within three (3) business days from the date of purchase (email notification sent).

  • There will be no refunds for any online courses once a course has been accessed in any manner.

  • Any shipped course materials (study manuals, etc.) must be returned unopened/unused at your own expense if you accept delivery of the package.

Subscription Renewal and Cancellation

By purchasing a subscription, you agree that it will automatically renew at the end of the subscription term (typically 90 days) unless you cancel prior to the renewal date. Renewal cycles for the Guaranteed Study Plan are billed at 50% off the original enrollment fee.

  • A reminder email will be sent before your subscription renews.

  • Failure to cancel your subscription before the renewal date will result in the automatic charge for the next subscription period.

  • No refunds will be issued for failure to cancel on time.

  • It is your responsibility to ensure your contact information is accurate to receive renewal notifications.

No enrollment extensions are granted for products outside the subscription model. If you do not complete your preparation by the end date of your enrollment, you may purchase additional access and pick up where you left off.

Guaranteed Study Package
Refund & Rebate Guarantee

The Guaranteed Study Package comes with a dual safety net:

  • If you do not pass the NCE after following the Recommended Study Plan exactly, you are eligible to choose between:

    • 💵 A full refund of your enrollment fee, OR

    • 🔁 A free 90-day re-enrollment

  • If you do pass the NCE after following the Recommended Study Plan exactly, you are eligible for the Pass It On Rebate, which allows you to:

    • 💵 Receive your enrollment fee back, OR

    • 🎓 Use it to sponsor another test-taker with 90 days of access

To Qualify for Refund or Rebate:

You must:

  1. Be the original purchaser of the Guaranteed Study Package.

  2. Complete the Intro Survey at the beginning of the course.

  3. Post an initial social share using the hashtag #IPlanToPassWithNCEExamPrep and upload your screenshot in the course.

  4. Complete all lessons, quizzes, and full-length practice exams in the Recommended Study Plan in order.

  5. Take no more than five (5) calendar days between any two study activities.

  6. After each full-length exam, rank your chapters from weakest to strongest and study in that order.

  7. Complete six (6) full rounds of chapter reviews and quizzes and seven (7) full-length practice exams (First exam must be simulation. The other six may be simulation or study mode). See Below.

  8. Take the NCE within ten (10) business days of finishing the plan—even if that falls outside your 90-day subscription window.

Additional Requirements:

  • For Rebate Eligibility (Pass):

    • Post a celebratory social share using #IPassedWithNCEExamPrep and upload your screenshot within one week.

    • Complete the Exit Survey and upload your official passing score report (screenshot or PDF) within one week.

  • For Refund or Free Re-enrollment (Fail):

    • Email [email protected] with your official failing score report (screenshot or PDF).

    • Your course activity will be audited for compliance with the Recommended Study Plan before eligibility is confirmed.

Important Note

The course is designed so that by completing it step-by-step, you will naturally fulfill all eligibility requirements. Any deviation from the plan may result in ineligibility for the refund or rebate.

Below is the Complete Recommended Study Plan Which Must Be Followed to Be Eligible for the Refund or Rebate.

  1. Pre-Study Phase

    1.     Take a full-length exam in Simulated Mode (i.e. NOT viewing correct or incorrect answers) (#1 of 7).

    2.     Watch all of the Passing the NCE with Confidence Videos.

  2. Review Number One

    1. After arranging your chapters in order of weakest to strongest (based on the full-length “pre-test”) skim the chapter outline and content for the “weakest chapter” and then take a chapter quiz. The minimum requirement to qualify for the Refund/Rebate is to take one (1) Chapter Quiz over each Chapter in order of weakest to strongest. Certainly you may do more.

    2. Repeat this process for each of the 13 chapters moving from “weakest” to “strongest”.

    3. Take a full-length exam (#2 of 7). The minimum requirement to qualify for the Refund/Rebate is to take one (1) full-length exam. Certainly you may do more.

  3. Review Number Two

    1. After arranging your chapters in order of weakest to strongest (based on the full-length exam just taken) skim the chapter outline and content for the “weakest chapter” and then take a chapter quiz. The minimum requirement to qualify for the Refund/Rebate is to take one (1) Chapter Quiz over each Chapter in order of weakest to strongest. Certainly you may do more.

    2. Repeat this process for each of the 13 chapters moving from “weakest” to “strongest”.

    3. Take a full-length exam (#3 of 7). The minimum requirement to qualify for the Refund/Rebate is to take one (1) full-length exam. Certainly you may do more.

  4. Review Number Three

    1. After arranging your chapters in order of weakest to strongest (based on the full-length exam just taken) skim the chapter outline and content for the “weakest chapter” and then take a chapter quiz. The minimum requirement to qualify for the Refund/Rebate is to take one (1) Chapter Quiz over each Chapter in order of weakest to strongest. Certainly you may do more.

    2. Repeat this process for each of the 13 chapters moving from “weakest” to “strongest”.

    3. Take a full-length exam (#4 of 7). The minimum requirement to qualify for the Refund/Rebate is to take one (1) full-length exam. Certainly you may do more.

  5. Review Number Four

    1. After arranging your chapters in order of weakest to strongest (based on the full-length exam just taken) for every score BELOW your median score, read In-Depth that chapter’s content in the NCEExamPrep Study Manual. For every score ABOVE your median score, scan that chapter’s outline and content in the NCEExamPrep Study Manual The minimum requirement to qualify for the Refund/Rebate is to take one (1) Chapter Quiz over each Chapter in order of weakest to strongest. Certainly you may do more.

    2. Repeat this process for each of the 13 chapters moving from “weakest” to “strongest”.

    3. Take a full-length exam (#5 of 7). The minimum requirement to qualify for the Refund/Rebate is to take one (1) full-length exam. Certainly you may do more.

  6. Review Number Five

    1. After arranging your chapters in order of weakest to strongest (based on the full-length exam just taken) for every score BELOW your median score, read In-Depth that chapter’s content in the NCEExamPrep Study Manual. For every score ABOVE your median score, scan that chapter’s outline and content in the NCEExamPrep Study Manual The minimum requirement to qualify for the Refund/Rebate is to take one (1) Chapter Quiz over each Chapter in order of weakest to strongest. Certainly you may do more.

    2. Repeat this process for each of the 13 chapters moving from “weakest” to “strongest”.

    3. Take a full-length exam (#6 of 7). The minimum requirement to qualify for the Refund/Rebate is to take one (1) full-length exam. Certainly you may do more.

  7. Review Number Six

    1. After arranging your chapters in order of weakest to strongest (based on the full-length exam just taken) for every score BELOW your median score, read In-Depth that chapter’s content in the NCEExamPrep Study Manual. For every score ABOVE your median score, scan that chapter’s outline and content in the NCEExamPrep Study Manual The minimum requirement to qualify for the Refund/Rebate is to take one (1) Chapter Quiz over each Chapter in order of weakest to strongest. Certainly you may do more.

    2. Repeat this process for each of the 13 chapters moving from “weakest” to “strongest”.

    3. Take a full-length exam (#7 of 7). The minimum requirement to qualify for the Refund/Rebate is to take one (1) full exam. Certainly you may do more.

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